Every year, the world airport industry gets travelers from over 160 countries to take part in the world’s passenger satisfaction survey, to decides the award winners. This year’s Top 3 World Airport Awards go to Singapore Changi Airport, Incheon Airport, and Amsterdam Schiphol, and here’s why.
Singapore and Changi Airport are not strangers to fame, as both are constantly gaining attention and awards.
Why? Changi isn’t an architectural spectacle. Nor isn’t futuristic as Seoul’s Incheon, or is it cozy like Amsterdam’s Schiphol. So, what makes Changi the #1 airport in the world? It’s been awarded the top airport in the world because it believes in focusing on the needs of their passengers and providing them with only the best airport experience.
Changi represents its city, an overly busy yet organized and full of crafted pleasures. Changi has five specialty gardens throughout the airport, two movie theaters, various TV-watching lounges, and endless diversions, such as
napping. All terminals have areas dedicated to napping and travelers can relax on chaises. Changi is also the perfect airport for eating, from local specialties, fast food, and gourmet dishes, Changi has it all .
Incheon Airport was ranked #2, and among over 1,700 airports worldwide, Incheon Airport is the only one to named the best in the ASQ (Airport Service Quality) survey for eight years in a row, and it’s not a surprise. Icheon is home to the friendliest and most efficient staff and the arrange time in immigration ranges from 12-19mintues. And Incheon Airport has a 0.0001% baggage mishandling rate.
Besides being super efficient, Icheon Airport is easily accessible and even offers limousines from the airport to downtown. If passengers plan on staying in Icheon, passengers will enjoy their time in this clean, spacious and bright airport. There’s always natural sunlight to be found, whether you’re in one of the many gardens or shops. Not only does Icheon offer free Wi-Fi, but it comes with complementary computers.
Besides all of the amenities, is it what else is inside that makes Icheon one of the worlds best airports. There are 90 duty free shops, a golf course, two movie theaters, an ice rink, casino, and spa and sauna. Whatever passengers desire, they can get at Icheon. Last but not least, you can experience the traditional Korean culture without leaving the airport. The airport provides Korean musical and dance performances and even a Korean culture museum.
Amsterdam Schiphol was named the third-best airport internationally. Passengers’ comfort and travel process efficiency and reliably are priorities at Schiphol. Built as one large terminal, Schiphol is split into three large departure halls, which converge again once airside. The open airside environment for passengers in transit was a repeated reason given by respondents voting in the survey and helped Schiphol achieve the high rankings.
The airport is designed as a city that never sleeps, and 24/7 entertainment can be found at Holland Boulevard, where elements of Amsterdam and Dutch culture have been incorporated into the airport. Soak up Dutch culture in the library, art gallery, or even order a cocktail on a touch-screen. There’s even a casino inside.
Amsterdam Schiphol Airport’s management prides themselves on consistent performance, and are always looking to improve the leisure and transit possibilities, to continue to be the premier airport.