Be sure to return to this page periodically to review the most current version of the TOU. We reserve the right at any time, at our sole discretion, to change or otherwise modify the TOU without prior notice, and your continued access or use of this Site signifies your acceptance of the updated or modified TOU.
1. Description of Site Services
In the Site, Flight Courtiers provides users with information regarding personalized travel planning. You are responsible for obtaining access to the Site, and that access may involve third-party fees (such as Internet service provider or airtime charges). In addition, you must provide and are responsible for all equipment necessary to access the Site.
2. License and Site Access
Flight Courtiers grants you a limited license to access and make personal use of the Site and the Service. This license does not include any downloading or copying of account information for the benefit of another vendor or any other third party; caching, unauthorized hypertext links to the Site and the framing of any Content available through the Site uploading, posting, or transmitting any content that you do not have a right to make available (such as the intellectual property of another party); uploading, posting, or transmitting any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; any action that imposes or may impose (in Flight Courtiers’ sole discretion) an unreasonable or disproportionately large load on Flight Courtiers’ infrastructure; or any use of data mining, robots, scrapers, or similar data gathering and extraction tools. You may not bypass any measures used by Flight Courtiers to prevent or restrict access to the Site. Any unauthorized use by you shall terminate the permission or license granted to you by Flight Courtiers.
By using the Site you agree not to: (i) use this Site or its contents is for any commercial purpose; (ii) make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand; (iii) access, monitor or copy any content or information of this Site using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission; (iv) violate the restrictions in any robot exclusion headers on this Site or bypass or circumvent other measures employed to prevent or limit access to this Site; (v) take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure; (vi) deep-link to any portion of this Site (including, without limitation, the purchase path for any travel services) for any purpose without our express written permission; or (vii) “frame”, “mirror” or otherwise incorporate any part of this Site into any other website without our prior written authorization.
Flight Courtier offers Trips at negotiated prices. Our prices are contractual tariffs. No claim relating to the price of the Trip will be considered once the reservation has become effective. If quoted in a foreign currency, please be aware that all rates are indicative only and are subject to currency fluctuations.
4. Cancellations and Alterations Policies
If you need to cancel your ticket for any reason, please contact your Courtier for a Cancellation Form and to discuss your options. Cancellation or refund terms and conditions will apply to products and reservations purchased from FlightCourtier.com.au’s airline and hotel suppliers. Please read these terms and conditions carefully on the websites of the applicable airline or hotel/other accommodation providers.
PLEASE NOTE: Most of the tickets are non-refundable. Please inquire regarding non-refundable airline. Only refundable airline tickets booked with FlightCourtier.com.au may be cancelled up to 72 hours before the flight. You will be charged $750 cancellation fee and will be issued with a full refund. No exceptions.
Changes may be allowed, subject to availability. Changes will incur a fee of a minimum $350, if allowed by the applicable airline. Generally, but not in all cases, such changes must be made at least 48 hours before your flight or expected check-in.
You agree to indemnify and hold Flight Courtiers (and its officers, directors, agents, subsidiaries, joint ventures, and employees) harmless from any and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature, including reasonable attorneys’ fees, or arising out of or related to your breach of this TOU, your violation of any law or the rights of a third party, or your use of the Site.
When you use the Site or send emails to Flight Courtiers, you are communicating with Flight Courtiers electronically. You consent to receive communications from Flight Courtiers electronically. Flight Courtiers will communicate with you by email or by telephone. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. We no longer guarantee reservation if you communicate with airline directly to make any request or changes as it may void the reservation.
The Site or third parties may provide links to other World Wide Web sites or resources. Because Flight Courtiers has no control over such sites and resources, you acknowledge and agree that Flight Courtiers is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that Flight Courtiers shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.
The trademarks, logos and service marks (“Marks”) displayed on the Site are the property of Flight Courtiers and other parties. Users are prohibited from using any Marks for any purpose including, but not limited to use as metatags on other pages or sites on the World Wide Web without the written permission of Flight Courtiers or such third party which may own the Marks. All information and content including any software programs available on or through the Site (“Content”) is protected by copyright. Users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any Content available on or through the Site for commercial or public purposes.
10. Procedure for Claims of Intellectual Property Infringement
Flight Courtiers respects the intellectual property of others, and we ask our users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please provide Flight Courtiers’ Copyright Agent the following information:
(i) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest; (ii) a description of the copyrighted work or other intellectual property that you claim has been infringed; (iii) a description of where the material that you claim is infringing is located on the Site; (iv) your address, telephone number, and email address; (v) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; or (vi) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.
Flight Courtiers’ agent for notice of claims of copyright or other intellectual property infringement can be reached as follows:
Level 39, 2 Park Street
Sydney, NSW 2000
11. Severability and Survivability.
If any provision, or portion of a provision, in these TOU shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions. The parties agree to substitute for such provision a valid provision which most closely approximates the intent and economic effect of such severed provision.
Notwithstanding any other provisions of this these TOU, or any general legal principles to the contrary, any provision of these TOU that imposes or contemplates continuing obligations on a party will survive the expiration or termination of these TOU.
12. Disputes: Binding Arbitration, Governing Law, Jurisdiction, etc.
13. Attorney’s Fees, Costs, and Expenses of Suit.